All articles

Product news

3 min read

Take control of chargebacks with Rainforest

Chargebacks can be a huge hassle. In the case of embedded payments, they’re even more complicated because the payment provider, software platform, and merchant all need to work together to effectively dispute chargebacks. Rainforest's new embeddable chargeback management component empowers platforms and merchants respond to chargebacks without a dozen support tickets.

4th Dec 2024

Product news

1 min read

Increasing authorization rates with partial auth

What happens when a customer tries to make a purchase but doesn’t have enough funds? Partial auth allows customers to pay the authorized amount on one card and complete the purchase with another payment method.

7th Oct 2024

Screenshot of pre-built helpdesk menu page

Product news

2 min read

Merchant support just got easier with pre-built helpdesk articles

The biggest challenge for a lot of platforms moving to embedded payments is merchant support. That's why Rainforest has created pre-built helpdesk articles and made them available for all platform partners!

16th Aug 2024

Screenshot of export dialog box for payments report and deposit report

Product news

1 min read

Payments reports and deposit reports are now downloadable

Rainforest was designed to make it easy for software platforms to offer intuitive in-context payments reporting, but sometimes merchants just need to download their payment data.

8th Aug 2024

Product news

4 min read

Growing your payments revenue through easier merchant onboarding

As a SaaS platform, you only earn payments revenue from merchants who actually use your platform to accept payments. When merchant onboarding is fast and easy, more merchants sign up to take payments, processing volume increases, and your revenue increases with it. 

14th Mar 2024

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