All articles
Product news
1 min read
Secure ACH payments with Rainforest + Plaid
Plaid instant bank account validation is now in Rainforest's embeddable components! SaaS companies using Rainforest can enable instant bank account validation with just a few lines of code.
15th Jan 2025
Behind the Scenes
2 min read
2024 Year in Review
2024 was a year of massive growth for our platform clients and for Rainforest
7th Jan 2025
Product news
3 min read
Take control of chargebacks with Rainforest
Chargebacks can be a huge hassle. In the case of embedded payments, they’re even more complicated because the payment provider, software platform, and merchant all need to work together to effectively dispute chargebacks. Rainforest's new embeddable chargeback management component empowers platforms and merchants respond to chargebacks without a dozen support tickets.
4th Dec 2024
Payments strategy
5 min read
Why SaaS companies should never offload support to a payments provider
Supporting a payments product can seem daunting, so vertical SaaS companies might be tempted to outsource support to their payments provider. This is a huge mistake. Here's why...
25th Nov 2024
Payments strategy
4 min read
Calculating margin on embedded payments volume
21st Nov 2024
Payments strategy
5 min read
Embedded payments pricing models for vertical SaaS
6th Nov 2024
Payments strategy
21 min read
Payments and SaaS fireside chat with Tony Caudill and Joshua Silver
4th Nov 2024
Case studies
4 min read
How Decoda Health launched a branded payments product in 12 days
Decoda Health started with a referral-based payments integration that didn’t allow them to monetize payments. Find out how they implemented a platform-branded, fully embedded payments product that allows them to start earning payments revenue in less than two weeks.
29th Oct 2024
Behind the Scenes
4 min read
Leading a high-performance remote/hybrid team
Founders often ask about Rainforest’s operating cadence. How do we keep our hybrid/remote team aligned on objectives when everyone is moving fast, priorities change based on customer needs, and there’s zero room for error? Here's how...
14th Oct 2024
Product news
1 min read
Increasing authorization rates with partial auth
What happens when a customer tries to make a purchase but doesn’t have enough funds? Partial auth allows customers to pay the authorized amount on one card and complete the purchase with another payment method.
7th Oct 2024
Product news
2 min read
Merchant support just got easier with pre-built helpdesk articles
The biggest challenge for a lot of platforms moving to embedded payments is merchant support. That's why Rainforest has created pre-built helpdesk articles and made them available for all platform partners!
16th Aug 2024
Payments strategy
7 min read
Interchange optimization: a guide for software companies
Interchange passthrough is the primary driver of payment processing costs. Here's how to optimize it...
9th Aug 2024
Product news
1 min read
Payments reports and deposit reports are now downloadable
Rainforest was designed to make it easy for software platforms to offer intuitive in-context payments reporting, but sometimes merchants just need to download their payment data.
8th Aug 2024
Payments strategy
8 min read
The true cost of low-cost payment providers
While the highest-cost provider isn’t necessarily the best, no one becomes the lowest-cost provider without compromising on quality or service. These compromises have material consequences that often outweigh the superficial savings.
29th Jul 2024
Announcements
5 min read
Rainforest accelerates growth with $20M Series A
I’m thrilled to announce that we have closed a $20M Series A led by Matrix Partners. In this post, I’ll share some thoughts on the raise and the path ahead.
26th Jun 2024
Quick insights
2 min read
Is high-touch customer support scalable?
8th Apr 2024
Payments strategy
10 min read
Protect your SaaS platform from fraud losses
Embedded payments can bring a lot of benefits to vertical SaaS platforms, including increased revenue, increased engagement, and reduced churn. But wherever there’s payment processing, there’s also fraud. This article outlines what SaaS platforms need to know about credit card fraud, and how to work with your payment provider to minimize fraud.
4th Apr 2024
Quick insights
2 min read
Does your payment provider let small mistakes slide? That's a problem...
18th Mar 2024
Product news
4 min read
Growing your payments revenue through easier merchant onboarding
As a SaaS platform, you only earn payments revenue from merchants who actually use your platform to accept payments. When merchant onboarding is fast and easy, more merchants sign up to take payments, processing volume increases, and your revenue increases with it.
14th Mar 2024
Payments strategy
2 min read
Hidden costs of becoming a PayFac
7th Mar 2024
Quick insights
2 min read
Payments is risk management
6th Mar 2024
Quick insights
2 min read
Why we chose to build our core technology
23rd Feb 2024
Case studies
2 min read
How we helped a platform save 50 bps on interchange
Our team just helped a SaaS platform save 50 bps on their credit card fees before that platform even finished onboarding. This is how we did it.
20th Feb 2024
Announcements
4 min read
Rainforest grows with $11.75m seed funding
Today, after a lengthy private beta, we are publicly announcing our seed raise and making our platform generally available.
4th Oct 2023
CEO notes
3 min read
Why I started Rainforest
By Joshua Silver, founder and CEO After a successful exit from my first startup, Patientco, a patient financial engagement company, I spent several years running a consulting firm focused on helping software companies embed payments and other financial services to their products. Through dozens of engagements, a few consistent patterns emerged: The most successful software […]
4th Oct 2023
Payments strategy
2 min read
Two questions to ask your embedded payments provider (before you sign that agreement) Transparent, honest pricing adjusts as payment volume grows.
20th Feb 2023
Payments strategy
3 min read
Contract terms that add (or subtract) enterprise value
16th Feb 2023
Payments strategy
5 min read
5 ways to scale and monetize payments
16th Feb 2023
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